An emotional bank account is a metaphor that describes the amount of trust that's been built up in a relationship. It's the feeling of safeness you have with another human being. If I make deposits into an Emotional Bank Account with you through courtesy, kindness, honesty, and keeping my commitments to you, I build up a reserve.... But if I have a habit of showing discourtesy, disrespect, cutting you off, overreacting, ignoring you and etc. eventually my Emotional Bank Account is overdrawn.
Excerpt from "The 7 habits of highly effective people" by Stephen Corvey
Hmmm... just realised that I always withdraw emotional account.. no wonder it's empty.. time to make some deposit asap. :)
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